Need Immediate Help ?
Felix Fund is a volunteer run charity and does not provide a 24/7 helpline. For veterans who are facing mental health issues the following services may be of use:
🚨 If there is immediate danger
- Call 999 or go to A&E
- Samaritans (24/7): 116 123 – available to veterans and families when in emotional crisis
🇬🇧 NHS & Government Services
Op COURAGE – NHS Veterans Mental Health & Wellbeing Service
Specialist NHS mental health service for veterans, service leavers, reservists and families in England
Support for PTSD, anxiety, depression, substance misuse, and transition to civilian life
Self‑referral available; staffed by clinicians with military experience
Regional phone numbers (24/7 in many areas):
- North of England: 0300 373 3332
- Midlands: 0300 323 0137
- East of England: 0300 034 9991
- London: 020 3317 6818
- South East: 0300 365 2000 (option 4)
- South West: 0300 034 9986
Veterans UK (Ministry of Defence)
Welfare advice, benefits, compensation, and signposting to mental health support
When closed, callers can be routed to Samaritans
Helpline: 0808 191 4218 (Mon–Fri, 8am–4pm)
Email: [email protected]
đź§ Specialist Veteran Mental Health Charities
Combat Stress (UK‑wide)
UK’s leading charity for veterans with complex mental health needs
Support for PTSD, depression, anxiety, trauma
24/7 Helpline: 0800 138 1619
Text: 07537 173683
Email: [email protected]
Not an emergency service, but provides emotional support and referrals
Help for Heroes – Hidden Wounds
Mental health therapy for veterans and family members (18+)
CBT, counselling, self‑help and family support
Helpline: 0300 303 9888
Crisis support signposted via Samaritans / NHS 111
SSAFA – Forcesline
Practical and emotional support for serving personnel, veterans and families
Housing, finances, relationships, mental wellbeing
Forcesline: 0800 260 6780 (Mon–Fri, office hours)
Free, confidential and independent of chain of command
Royal British Legion (RBL)
Advice, recovery services, mental wellbeing support and signposting
Works closely with NHS Op COURAGE and charities
Online support and local drop‑in services available
https://www.britishlegion.org.uk/get-support/expert-guidance/physical-mental-health/op-courage
📱 Additional Crisis & Text Support (Veteran‑friendly)
NHS 111 – urgent mental health help when not an emergency
veteranaware.nhs.uk